You’ve in all probability observed that the rise of synthetic intelligence has impressed many individuals to make use of it to streamline their work, saving time and sources. Nonprofit organizations, specifically, have taken discover.
In response to Twilio’s 2024 State of Nonprofit Digital Engagement Report, 90 % of the nonprofits surveyed stated they’re utilizing AI in a roundabout way. And on prime of that, the analysis discovered that 58 % of nonprofits surveyed use AI for communication — a better share than within the non-public sector.
AI instruments have the potential to save lots of nonprofits a big period of time by dealing with the whole lot from messaging with supporters to stylish knowledge evaluation, due to strong machine studying algorithms. What’s extra, the big variety of AI instruments out there make it appropriate for all types of use instances.
Enter Jotform’s latest providing: Jotform AI Brokers. AI Brokers are designed that will help you improve communication, automate duties, and do extra with much less. This thrilling new instrument will help your nonprofit profit from its sources to realize its mission.
What precisely are Jotform AI Brokers?
Jotform AI Agents are extra than simply chatbots — they’re highly effective customer support instruments that may make selections, provide options, and take motion on their very own, primarily based on the coaching you present.
AI brokers can reply questions and act on responses in a conversational format, dealing with duties mechanically whereas sustaining a private contact.
You possibly can customise your agent by deciding on an avatar from Jotform’s AI Agent listing, producing one utilizing key phrases, or importing your individual within the Agent Builder. Then practice your agent by connecting it to your Jotform kinds, specifying actions to take for sure triggers, including to your agent’s data base, and extra.
To be taught extra about practice your agent, try our handy step-by-step guide.
Please be aware that AI Brokers usually are not enabled by default on Jotform Enterprise accounts. An Enterprise Admin should enable them for their organization from the Admin Console Settings.
Why AI Brokers for nonprofits?
Nonprofits usually have restricted sources and employees. AI Brokers can deal with a variety of duties mechanically, comparable to knowledge administration and evaluation, whereas offering a pleasant, approachable manner for shoppers, supporters, volunteers, and others to speak with you.
For instance, as a substitute of asking shoppers or donors to seek out and fill out a number of on-line kinds, Jotform AI Brokers can acquire data for a number of kinds in a single dialog thread. The person can simply inform the agent what they’d love to do, whether or not it’s to submit a donation, ask a query, join as a volunteer, or the entire above — and the agent can deal with it multi function alternate. It’s a win-win for everybody.
Merely put, AI Brokers will help you save numerous time. And for any nonprofit, time could be valuable.
Make use of each characteristic from Jotform AI Brokers
Whereas Jotform AI Brokers aren’t simply chatbots, you may definitely use an agent as one. It will possibly reply often requested questions in your behalf or assist respondents navigate kinds, and your chatbot agent could be simply embedded wherever in your web site.
You possibly can combine Jotform’s AI brokers with WhatsApp as properly. With this feature, you may work together with individuals on a channel they’re already utilizing, and so they can get on the spot, correct responses.
For those who actually wish to take interactions up a notch, although, there are alternatives past simply text-based exchanges. You possibly can create your individual Voice AI Agent for many who wish to communicate to somebody by way of your web site. With a Cellphone AI Agent, you’ll get a devoted cellphone quantity to share with those that wish to ask questions the old-school manner.
Arrange your AI Agent to additionally automate duties like scheduling appointments on Google Calendar, sending messages by way of Slack, and gathering e-signatures (and that’s simply scratching the floor).
The chances for AI Brokers are virtually limitless, so make the most of the intensive performance choices to assist your nonprofit attain its potential.
8 methods your nonprofit can use Jotform AI Brokers
Not fairly positive the place to begin? No worries. Learn on to seek out eight alternative ways your nonprofit can enhance its influence with Jotform’s AI Brokers.
1. Reply often requested questions (FAQs)
Answering the identical questions again and again can take loads out of your nonprofit’s employees. Why not automate that course of with an AI Agent?
Prepare your agent to reply often requested questions like
- The place are you positioned?
- How do I contact your staff?
- How can I volunteer?
- How a lot is a membership?
- The place can I donate?
Your agent can function a one-stop store for anybody interested in your group. Join it with a number of kinds, comparable to surveys or contact kinds, so you may acquire quite a lot of data in a single place.
You can even arrange particular actions in your agent to soak up response to questions, making processes extra handy for everybody. You possibly can even use the Cellphone AI Agent possibility with a Jotform-provided cellphone quantity to serve those that would reasonably name for data.
Get began with our Nonprofit Organization Chatbot template, and customise it to suit your nonprofit’s wants.
2. Accumulate donations
Many nonprofits rely upon donations. Optimize the donation course of and scale back roadblocks for potential donors by making it extra handy for them to provide.
Simply join your Jotform AI Agent to a donation form that’s built-in with a fee processor like Square, Stripe, PayPal, or different possibility.
As a substitute of donors looking for your donation web page, your AI Agent can merely acquire donations by asking respondents questions out of your donation kind and filling it out on their behalf. Or make the most of the WhatsApp AI Agent choice to increase your attain.
To get began rapidly, you may discover the 100-plus donation AI Agent templates in our directory and tailor them to your group’s wants.
3. Handle volunteers
Dealing with volunteer data generally is a headache, particularly you probably have numerous volunteers or an enormous occasion. Why not use AI Brokers to automate the signup and knowledge assortment course of? Have volunteers join, share availability, schedule shifts, and ask about roles with a Volunteer Manager AI Agent. The agent can provide on the spot solutions to questions like
- Is there a minimal time dedication for volunteers?
- What kinds of volunteer roles can be found?
- What particular expertise do volunteers have to have?
4. Settle for job and vendor purposes
Create an AI Agent to handle software processes for job or vendor applications. Your agent will be capable to settle for uploaded recordsdata like resumes or agreements.
That’s not all, although.
For instance, you too can practice your agent to mechanically ship uploaded resumes and canopy letters to cloud storage software program like Google Drive, OneDrive, or Dropbox to share with different staff members.
To do that, simply arrange an Motion immediate in your agent and join it to the corresponding application workflow. You can even arrange actions to inform staff members of submissions or set off approval processes.
You’ll then have a very automated course of for incoming purposes.
5. Expedite member registrations
For nonprofits like associations that depend on memberships, AI Brokers could make the method of becoming a member of extra interactive than simply filling out a kind. Potential members may get on the spot solutions to their questions earlier than they commit.
You possibly can hyperlink your membership software kind to your agent so potential members can reply a collection of inquiries to fill out. Member knowledge will mechanically be entered into a corresponding Jotform Table in your membership kind. You can even combine your kinds with Google Sheets, Microsoft Excel, and different third-party software program.
Use Jotform’s Nonprofit Membership AI Agent template, which is already related to a membership kind template, to begin gathering member registrations.
6. Automate day-to-day operations
There are solely so many hours in a workday, and that point shouldn’t be spent on mundane administrative duties. Prepare AI Brokers to set off automations, so you may deal with undertaking your group’s mission.
For instance, you need to use the Ship Electronic mail possibility in Instruments to coach your agent to ship emails in response to particular triggers. You should use AI to generate e mail content material, then instruct your agent on when to ship the e-mail, and to whom, by way of a immediate.
You can even instruct your agent to trigger approval workflows to keep away from operational bottlenecks and make it possible for your processes go easily.
7. Achieve useful suggestions from constituents
Step one to enhancing one thing is figuring out what wants consideration. That’s why suggestions from constituents is so vital. Use AI Brokers with survey kinds to simply acquire responses and learn the way others suppose your nonprofit can enhance.
Need to know the way your volunteers are faring? Use an agent to ask them questions and fill out a survey. Holding an annual fundraising occasion? Invite attendees to talk along with your agent after the operate. Jotform’s Suggestions AI Agent templates are versatile, so experiment with the templates here for almost any use case.
8. Schedule appointments for companies
For nonprofits that manage recurring companies, it’s extremely vital to maintain them organized. Use an AI agent to let neighborhood members schedule their very own appointments for companies like meals pantry pickups. That manner, organizers can deal with different logistics, and other people could make appointments effortlessly.
You can even practice your AI Agent to reply often requested questions on rescheduling appointments, your group’s deal with, working hours, and any directions for utilizing your companies.
Conclusion
Nonprofits carry out extremely vital work, however an absence of sources, plus mountains of tedious duties, can take time away from making an influence.
Jotform AI Brokers can remodel your group’s day-to-day work, so check out brokers for any (or all!) of the use instances above. And most significantly, use brokers to spend extra time in your fundamental mission: connecting with communities.
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